Privacy Policy

OT solutions never share your data with anyone, for any reason. Our privacy policy explaining exactly what happens to your data when you join our mailing list or book one of our events is displayed on our website. You can unsubscribe at any time by emailing

This policy explains how OT Solutions may collect, store, process, share or transfer your data when you request our services, use our website or give us your contact details at events.  This policy does not apply to any online services or websites that we do not own or control. Your personal data will also be stored in our outlook accounts until you unsubscribe from our mailing list, which you can do anytime by emailing us. If you do receive any unwanted emails please accept our apologies and let us know immediately and politely as we really do not want to be sending you information you do not require.


What personal data do we collect?

We take your privacy seriously and will only use the personal information you provide at assessment or when you fill in forms on our website to administer your account and to provide the services or information you have requested. By providing information like your name, email address, postal address and telephone number you agree to us contacting you with regards to the services and information you request.

When you provide us with personal information we imply that you consent to our collecting it and using it for that specific reason only.  If you are using our website to apply for a training course/ conference, the personal information collected on the application form is only used for the purpose of administering that course.

Some forms on our website may also include a check box asking you for permission to add you to our mailing list. If you opt-in, your personal information will be used solely by us to send you information about new courses, events or research.


What do we do with your information?

Your information will enable us to process your information and supply the products or services you have requested. 

In particular, we may use your information to notify you occasionally about important changes or developments to the website or our products and services. 

Where you have consented, we might also use your information to let you know by email, about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.

We do not aggregate information for statistical purposes, nor do we pass on any of your information to third parties for marketing purposes. 

It is important that information that we hold on you is accurate and up-to-date. Please therefore make sure that you inform us promptly of any relevant changes to your information.

If, at some time in the future, we wish to use your personal data in ways other than those set out in this privacy notice, then we will notify you about this and seek your permission to do so. 


Disclosure of personal data

We do not sell, share or disclose your personal data to any third party for marketing.

We may disclose your personal data to any third party if we believe in good faith that such disclosure is necessary to (a) comply with the law or legal process (b) prevent fraud (c) protect the rights and property of OT Solutions (d) to enforce our conditions of use or (e) protect against misuse or unauthorised use of this website.

We operate as sole traders, so no third party could acquire OT Solutions so your data cannot be passed onto any third party.


This website may contain links to other websites. Please note that we are not responsible for the privacy policies of such other websites and we advise you to read the privacy statements of each website you visit which collects personal data. For these providers, we recommend that you read their privacy policies, so you can understand the way your personal information will be handled by these providers. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Storing and retaining data

We will retain your personal data for as long as is necessary for the required service to be provided to you and in accordance with NHS policy on retention of medical records.  All retained personal data is subject to the controls of our internal data protection policy which is required to be adhered to by OT Solutions and will be securely disposed of when it is considered to be of no further use.

We reserve our ability to retain and access the data for so long as required to comply with applicable laws. We will continue to use and disclose such Personal data in accordance with this Privacy Policy.


We take security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.  


 How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at or speaking to the Professional  responsible for your care.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions or complaints

By submitting your personal data you consent to the use of that data as set out in this policy If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at